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• 讀者意見反饋表
• Unit 5 升職祝賀Promotion Congratulations
• Unit 4 贈送禮物Gift Giving
• Unit 3 生病慰問函Getting Well Letter
• Unit 2 請求客戶推薦Requesting a Recommendation from Customers
• Unit 1 自動回復函Automatic Response Letter

• 讀者意見反饋表 更新時間：2020-06-29 14:41:46
• Unit 5 升職祝賀Promotion Congratulations
• Unit 4 贈送禮物Gift Giving
• Unit 3 生病慰問函Getting Well Letter
• Unit 2 請求客戶推薦Requesting a Recommendation from Customers
• Unit 1 自動回復函Automatic Response Letter
• PART 3 其他函電Other Letter
• Unit 4 開齋節問候Eid Greetings
• Unit 3 感恩節問候Thanksgiving Greetings
• Unit 2 新年祝愿New Year Greetings
• Unit 1 圣誕節問候Christmas Greetings
• PART 2 問候函電Greetings Letter
• Unit 6 通知復工Notice on Returning to Work
• Unit 5 通知休假Notice on Holiday Closing
• Unit 4 通知離職Notice on Resignation
• Unit 3 通知公司新規定Notice on Change of Policy
• Unit 2 通知公司地址變更Notice on Change of Company Address
• Unit 1 通知郵箱地址變更Notice on Change of Email Address
• PART 1 日常通知函電Daily Inform Letter
• CHAP 10 其他外貿函電Other Foreign Trade Letters
• Unit 6 拒絕向客戶賠款Declining a Request For a Claim
• Unit 5 商議代替賠款的方式Negotiation for Alternatives
• Unit 4 請求延期賠付Asking for Deferred Compensation
• Unit 3 請求分期賠款Asking for Installment
• Unit 2 確定賠款金額Determining the Amount of Compensation
• Unit 1 客戶提出索賠Compensation Claim
• PART 2 索賠函電Claim Letter
• Unit 5 處理服務投訴Handling Service Complaints
• Unit 4 處理誤期投訴Handling Delivery Delay Complaints
• Unit 3 處理品質投訴Handling Quality Complaints
• Unit 2 處理錯發貨物投訴Handling Wrongly Delivery Complaints
• Unit 1 處理數量不足投訴Handling Insufficient Quantity Complaints
• PART 1 處理投訴問題Handling Complaints
• CHAP 09 投訴與索賠函電Complaints and Claims Letters
• Unit 4 推薦相關產品Recommending Related Products
• Unit 3 提供改進方案Solutions to Defect
• Unit 2 掌握最新市場動向Mastering the Latest Market Trends
• Unit 1 跟進產品銷售情況Following up Product Sales
• PART 3 售后跟進函電After-sale and Follow-up Letter
• Unit 2 收到客戶回應Receiving the Response from Customers
• Unit 1 安排投保事宜Arranging Insurance Cover
• PART 2 往來商議保險條款Insurance Terms Negotiation
• Unit 3 樣函Sample Letter
• Unit 2 常用術語和句型Common Terms and Sentences
• Unit 1 應記載的內容Contents to be Recorded
• PART 1 與保險有關的函電Insurance Letter
• CHAP 08 保險與售后函電Insurance and After-sale Letters
• Unit 2 回復新付款方式Responding by New Payment Methods
• Unit 1 申請新的付款方式Requesting New Payment Methods
• PART 3 新支付結算方式New Payment Settlement
• Unit 3 收到客戶回應Receiving the Response from Customer
• Unit 2 請客戶更改信用證Proposing Amendment to L/C
• Unit 1 請客戶接受信用證差異點Proposing Acceptance Discrepancy of L/C
• PART 2 關于信用證About L/C
• Unit 4 告知客戶收到款項Informing Clients of Receiving Funds
• Unit 3 收到客戶回應Receiving the Response from Customers
• Unit 2 請客戶提供銀行流水單Asking for Bank Statement
• Unit 1 提供單據并催款Documentary Submission and Payment Push
• PART 1 支付結算事宜Payment and Settlement Matters
• CHAP 07 支付結算和信用證Payment，Settlement and Letter of Credit
• Unit 2 告知客戶裝運情況Keeping Customer Informed of Shipment Status
• Unit 1 討論裝運細節Shipping Details Discussion
• PART 2 裝運環節Shipping Links
• Unit 6 申請重驗Requesting a Re-inspection
• Unit 5 未通過驗貨Failure in Inspection
• Unit 4 請第三方驗貨Applying 3rd Party for Inspection
• Unit 3 第三方驗廠Factory Audit
• Unit 2 告知客戶生產情況Advising the Production Status
• Unit 1 產前變動Preproduction Variation
• PART 1 跟蹤生產過程Tracking Production Process
• CHAP 06 生產與裝運函電Production and Shipment Letters
• Unit 2 向供應商下單Placing Order to Vendor
• Unit 1 準備樣品Preparing Samples
• PART 3 生產前準備Pre-production preparation
• Unit 3 合同條款Contract Clauses
• Unit 2 確認收到合同Contract Received Confirmation
• Unit 1 邀請簽約Invitation to Sign Up
• PART 2 簽約成交函Letter of Signing
• Unit 4 感謝客戶訂貨Thank You for Letter of Order
• Unit 3 訂單確認函Order Confirmation Letter
• Unit 2 開具形式發票Sending PI
• Unit 1 客戶接受發盤Offer Acceptance
• PART 1 建立合作關系Create a Partnership
• CHAP 05 接受與簽約函電Acceptance and Contract Letters
• Unit 2 商定傭金Commission Discussion
• Unit 1 通知客戶價格調整Informing Customer of Price Adjustment
• PART 4 其他函電Other Letter
• Unit 3 拒絕客戶的要求Rejecting Customers'Requests
• Unit 2 對還盤的答復Answer to a Counter-offer
• Unit 1 受盤人提出新發盤The Offeree Made a New Offer
• PART 3 還盤函電Counter-offer Letter
• Unit 5 主動給客戶發盤Take the Initiative to Offer Customers
• Unit 4 回復客戶的詢價Response to Customer Enquiry
• Unit 3 實盤和虛盤Firm Offer and Non-firm Offer
• Unit 2 發盤注意事項Notes of Offer
• Unit 1 發盤術語Terms of Offer
• PART 2 發盤函電Offer Letter
• Unit 5 客戶各種問題的解答Answering Customers'Questions
• Unit 4 回復目的不明的詢盤Response to an Unknown Inquiry
• Unit 3 回復無效的詢盤Response to an Invalid Inquiry
• Unit 2 具體詢盤A Specific Inquiry
• CHAP 04 訂單操作函電Order Operation Letters
• Unit 4 歡迎新代理Welcome New Agent
• Unit 3 代理申請Agent Application
• Unit 2 代理邀約Agents Offer
• Unit 1 物色代理商Looking For Agents
• PART 3 代理函電Agent Letter
• Unit 3 寫促銷信Writing a Promotion Letter
• Unit 2 寫作技巧Writing Skills
• Unit 1 促銷注意事項Promotional Notes
• PART 2 促銷信Promotion Letter
• Unit 3 突出專業素養Highlighting Specialty
• Unit 2 介紹優勢Introducing Advantages
• Unit 1 拓展潛在客戶Developing Potential Customers
• PART 1 開發信Sales Letter
• CHAP 03 開發信與促銷信Sales Letters and Promotion Letters
• Unit 3 展會后的聯絡往來Contacting After Fairs
• Unit 2 展會邀請Contacting Before Fairs
• Unit 1 跟進合作伙伴的意愿Follow Up Partners'Will
• PART 3 會面后的跟進工作Follow Up After Meeting
• Unit 3 取消會面Cancelling a Meeting
• Unit 2 確定時間地點Determining the Time and Place
• Unit 1 邀請客戶會面Requesting Business Appointment
• PART 2 預約會面函電Appointment Letter
• Unit 3 資信調查回函Letter of Credit Information
• Unit 2 資信調查函Credit Survey Letter
• Unit 1 寫作技巧Writing Skills
• PART 1 資信調查函電Credit Investigation Letter
• CHAP 02 發展客戶拉業務Develop Customer and Service
• Unit 7 外貿函電的格式Format of Foreign Trade Letter
• Unit 6 抄送、附件和附言Carbon Copy，Attachment and Postscript
• Unit 5 敬語和落款Complimentary Closing and Signature
• Unit 4 正文和結尾The Body and The Ending
• Unit 3 經辦人、稱呼和主題Operator，Salutation and Subject
• Unit 2 存盤號、日期和封內地址Reference，Date and Inside Address
• Unit 1 信封和信頭Envelope and Heading
• PART 3 外貿函電Foreign Trade Letters
• Unit 6 其他外貿函電術語Other Foreign Trade Terms
• Unit 5 裝貨單Shipping Order
• Unit 4 即期匯票Demand Draft
• Unit 3 付款交單Documents Against Payments
• Unit 2 水漬險With Particular Average
• Unit 1 共同海損General Average
• PART 2 外貿函電常用術語Essential Terms of Foreign Trade Letters
• Unit 3 外貿一般流程General Process of Foreign Trade
• Unit 2 成本加運費Cost and Freight
• Unit 1 常用術語Essential Terms
• PART 1 外貿Foreign Trade
• CHAP 01 外貿函電基礎知識Basic Knowledge of Foreign Trade Letters
• 前言
• 內容簡介
• 版權信息
• 封面

• 封面
• 版權信息
• 內容簡介
• 前言
• CHAP 01 外貿函電基礎知識Basic Knowledge of Foreign Trade Letters
• PART 1 外貿Foreign Trade
• Unit 1 常用術語Essential Terms
• Unit 2 成本加運費Cost and Freight
• Unit 3 外貿一般流程General Process of Foreign Trade
• PART 2 外貿函電常用術語Essential Terms of Foreign Trade Letters
• Unit 1 共同海損General Average
• Unit 2 水漬險With Particular Average
• Unit 3 付款交單Documents Against Payments
• Unit 4 即期匯票Demand Draft
• Unit 5 裝貨單Shipping Order
• Unit 6 其他外貿函電術語Other Foreign Trade Terms
• PART 3 外貿函電Foreign Trade Letters
• Unit 1 信封和信頭Envelope and Heading
• Unit 2 存盤號、日期和封內地址Reference，Date and Inside Address
• Unit 3 經辦人、稱呼和主題Operator，Salutation and Subject
• Unit 4 正文和結尾The Body and The Ending
• Unit 5 敬語和落款Complimentary Closing and Signature
• Unit 6 抄送、附件和附言Carbon Copy，Attachment and Postscript
• Unit 7 外貿函電的格式Format of Foreign Trade Letter
• CHAP 02 發展客戶拉業務Develop Customer and Service
• PART 1 資信調查函電Credit Investigation Letter
• Unit 1 寫作技巧Writing Skills
• Unit 2 資信調查函Credit Survey Letter
• Unit 3 資信調查回函Letter of Credit Information
• PART 2 預約會面函電Appointment Letter
• Unit 1 邀請客戶會面Requesting Business Appointment
• Unit 2 確定時間地點Determining the Time and Place
• Unit 3 取消會面Cancelling a Meeting
• PART 3 會面后的跟進工作Follow Up After Meeting
• Unit 1 跟進合作伙伴的意愿Follow Up Partners'Will
• Unit 2 展會邀請Contacting Before Fairs
• Unit 3 展會后的聯絡往來Contacting After Fairs
• CHAP 03 開發信與促銷信Sales Letters and Promotion Letters
• PART 1 開發信Sales Letter
• Unit 1 拓展潛在客戶Developing Potential Customers
• Unit 2 介紹優勢Introducing Advantages
• Unit 3 突出專業素養Highlighting Specialty
• PART 2 促銷信Promotion Letter
• Unit 1 促銷注意事項Promotional Notes
• Unit 2 寫作技巧Writing Skills
• Unit 3 寫促銷信Writing a Promotion Letter
• PART 3 代理函電Agent Letter
• Unit 1 物色代理商Looking For Agents
• Unit 2 代理邀約Agents Offer
• Unit 3 代理申請Agent Application
• Unit 4 歡迎新代理Welcome New Agent
• CHAP 04 訂單操作函電Order Operation Letters
• Unit 2 具體詢盤A Specific Inquiry
• Unit 3 回復無效的詢盤Response to an Invalid Inquiry
• Unit 4 回復目的不明的詢盤Response to an Unknown Inquiry
• Unit 5 客戶各種問題的解答Answering Customers'Questions
• PART 2 發盤函電Offer Letter
• Unit 1 發盤術語Terms of Offer
• Unit 2 發盤注意事項Notes of Offer
• Unit 3 實盤和虛盤Firm Offer and Non-firm Offer
• Unit 4 回復客戶的詢價Response to Customer Enquiry
• Unit 5 主動給客戶發盤Take the Initiative to Offer Customers
• PART 3 還盤函電Counter-offer Letter
• Unit 1 受盤人提出新發盤The Offeree Made a New Offer
• Unit 2 對還盤的答復Answer to a Counter-offer
• Unit 3 拒絕客戶的要求Rejecting Customers'Requests
• PART 4 其他函電Other Letter
• Unit 1 通知客戶價格調整Informing Customer of Price Adjustment
• Unit 2 商定傭金Commission Discussion
• CHAP 05 接受與簽約函電Acceptance and Contract Letters
• PART 1 建立合作關系Create a Partnership
• Unit 1 客戶接受發盤Offer Acceptance
• Unit 2 開具形式發票Sending PI
• Unit 3 訂單確認函Order Confirmation Letter
• Unit 4 感謝客戶訂貨Thank You for Letter of Order
• PART 2 簽約成交函Letter of Signing
• Unit 1 邀請簽約Invitation to Sign Up
• Unit 2 確認收到合同Contract Received Confirmation
• Unit 3 合同條款Contract Clauses
• PART 3 生產前準備Pre-production preparation
• Unit 1 準備樣品Preparing Samples
• Unit 2 向供應商下單Placing Order to Vendor
• CHAP 06 生產與裝運函電Production and Shipment Letters
• PART 1 跟蹤生產過程Tracking Production Process
• Unit 1 產前變動Preproduction Variation
• Unit 2 告知客戶生產情況Advising the Production Status
• Unit 3 第三方驗廠Factory Audit
• Unit 4 請第三方驗貨Applying 3rd Party for Inspection
• Unit 5 未通過驗貨Failure in Inspection
• Unit 6 申請重驗Requesting a Re-inspection
• PART 2 裝運環節Shipping Links
• Unit 1 討論裝運細節Shipping Details Discussion
• Unit 2 告知客戶裝運情況Keeping Customer Informed of Shipment Status
• CHAP 07 支付結算和信用證Payment，Settlement and Letter of Credit
• PART 1 支付結算事宜Payment and Settlement Matters
• Unit 1 提供單據并催款Documentary Submission and Payment Push
• Unit 2 請客戶提供銀行流水單Asking for Bank Statement
• Unit 3 收到客戶回應Receiving the Response from Customers
• Unit 4 告知客戶收到款項Informing Clients of Receiving Funds
• PART 2 關于信用證About L/C
• Unit 1 請客戶接受信用證差異點Proposing Acceptance Discrepancy of L/C
• Unit 2 請客戶更改信用證Proposing Amendment to L/C
• Unit 3 收到客戶回應Receiving the Response from Customer
• PART 3 新支付結算方式New Payment Settlement
• Unit 1 申請新的付款方式Requesting New Payment Methods
• Unit 2 回復新付款方式Responding by New Payment Methods
• CHAP 08 保險與售后函電Insurance and After-sale Letters
• PART 1 與保險有關的函電Insurance Letter
• Unit 1 應記載的內容Contents to be Recorded
• Unit 2 常用術語和句型Common Terms and Sentences
• Unit 3 樣函Sample Letter
• PART 2 往來商議保險條款Insurance Terms Negotiation
• Unit 1 安排投保事宜Arranging Insurance Cover
• Unit 2 收到客戶回應Receiving the Response from Customers
• PART 3 售后跟進函電After-sale and Follow-up Letter
• Unit 1 跟進產品銷售情況Following up Product Sales
• Unit 2 掌握最新市場動向Mastering the Latest Market Trends
• Unit 3 提供改進方案Solutions to Defect
• Unit 4 推薦相關產品Recommending Related Products
• CHAP 09 投訴與索賠函電Complaints and Claims Letters
• PART 1 處理投訴問題Handling Complaints
• Unit 1 處理數量不足投訴Handling Insufficient Quantity Complaints
• Unit 2 處理錯發貨物投訴Handling Wrongly Delivery Complaints
• Unit 3 處理品質投訴Handling Quality Complaints
• Unit 4 處理誤期投訴Handling Delivery Delay Complaints
• Unit 5 處理服務投訴Handling Service Complaints
• PART 2 索賠函電Claim Letter
• Unit 1 客戶提出索賠Compensation Claim
• Unit 2 確定賠款金額Determining the Amount of Compensation
• Unit 3 請求分期賠款Asking for Installment
• Unit 4 請求延期賠付Asking for Deferred Compensation
• Unit 5 商議代替賠款的方式Negotiation for Alternatives
• Unit 6 拒絕向客戶賠款Declining a Request For a Claim
• CHAP 10 其他外貿函電Other Foreign Trade Letters
• PART 1 日常通知函電Daily Inform Letter
• Unit 1 通知郵箱地址變更Notice on Change of Email Address
• Unit 2 通知公司地址變更Notice on Change of Company Address
• Unit 3 通知公司新規定Notice on Change of Policy
• Unit 4 通知離職Notice on Resignation
• Unit 5 通知休假Notice on Holiday Closing
• Unit 6 通知復工Notice on Returning to Work
• PART 2 問候函電Greetings Letter
• Unit 1 圣誕節問候Christmas Greetings
• Unit 2 新年祝愿New Year Greetings
• Unit 3 感恩節問候Thanksgiving Greetings
• Unit 4 開齋節問候Eid Greetings
• PART 3 其他函電Other Letter
• Unit 1 自動回復函Automatic Response Letter
• Unit 2 請求客戶推薦Requesting a Recommendation from Customers
• Unit 3 生病慰問函Getting Well Letter
• Unit 4 贈送禮物Gift Giving
• Unit 5 升職祝賀Promotion Congratulations
• 讀者意見反饋表 更新時間：2020-06-29 14:41:46