Part Two Basic Techniques in Analysing Worry
第二篇　分析憂慮的基本技巧

4 How to Analyse and Solve Worry Problems

Will the magic formula of Willis H. Carrier, described in Part One, Chapter 2, solve all worry problems? No, of course not.

Then what is the answer? The answer is that we must equip ourselves to deal with different kinds of worries by learning the three basic steps of problem analysis. The three steps are:

1.Get the facts.

2. Analyse the facts.

3.Arrive at a decision—and then act on that decision.

Obvious stuff? Yes, Aristotle taught it—and used it. And you and I must use it too if we are going to solve the problems that are harassing us and turning our days and nights into veritable hells.

Let's take the first rule: Get the facts. Why is it so important to get the facts? Because unless we have the facts we can't possibly even attempt to solve our problem intelligently.Without the facts, all we can do is stew around in confusion. My idea? No, that was the idea of the late Herbert E. Hawkes, Dean of Columbia College, Columbia University, for twenty-two years. He had helped two hundred thousand students solve their worry problems; and he told me that “confusion is the chief cause of worry”. He put it this way—he said:“Half the worry in the world is caused by people trying to make decisions before they have sufficient knowledge on which to base a decision. For example,” he said, “if I have a problem which has to be faced at three o'clock next Tuesday, I refuse even to