Chapter 4 客戶問候

郵件速覽

From: James Kennedy

To: Daniel Williams

Subject: Please Introduce New Customers

Dear Daniel,

First of all, I would love to express my gratitude for your kind support. I am the sales manager of our store.

I noticed you buy the ultrasonic cleaner frequently from our store when I checked our working system yesterday. I guess you are quite satisfied with the quality of our goods and our customer service, right? So I would like to know if you may introduce some new customers for us, such as your friends or your colleagues. As a reward, we can give you a certain cash coupon for every customer you recommend successfully. Or you may get discounts directly for your next order. Either way is ok if you want. Moreover, we will send you small mysterious gifts randomly along with your order.

If you have any good suggestions, please feel free to tell us. I am looking forward to our new cooperation and waiting for your positive reply.

Yours cordially,

James

寄件人：詹姆斯·肯尼迪

收件人：丹尼爾·威廉姆斯

主旨：請介紹新顧客

親愛的丹尼爾：

首先，我想要感謝貴方的真誠支持。我是我們店里的銷售經理。

昨天核查工作系統時，我發現你頻繁地從我們這購買超聲波清洗機。我猜測，你對我們商品的質量及客服工作是很滿意的，對嗎？因此，我想知道你是否可以給我們介紹一些新的客戶，比如你的朋友或者同事。作為回報，你每成功推薦一個客戶，我們會給你一定的現金券，或者下次購物時直接打折。這兩種方式你可隨意挑選。此外，隨同包裹一起，我們還會給你隨機贈送神秘禮物。

如果你有任何更好的建議，盡請告訴我們。期待我們達成新的合作，等你回復。

真誠的

詹姆斯

學以致用

1. I guess you are quite satisfied with the quality of our goods and our customer service, right?

我猜測，你對我們商品的質量及客服工作是很滿意的，對嗎？

★ 解析：

I guess you are quite satisfied with..., right？可以視為習慣用法，表示“我猜測，你對……是很滿意的，對嗎？”句首的I guess..．為習慣用法，后接省略了引導詞that的賓語從句，表示“我猜測……”，相當于I suppose...、I speculate...、My guess is that...。從句中的be satisfied with..．為固定用法，表示“對……感到滿意”，相當于be content with...、be content to do。

★ 套用：

I guess you are quite satisfied with our latest trademark design, right?

我猜測，你對我們的最新商標設計圖樣是很滿意的，對嗎？

I guess you are quite satisfied with their new products, right?

我猜測，你對他們的新產品是很滿意的，對嗎？

I guess you are quite satisfied with the results of the market research, right?

我猜測，你對此次市場調查的結果是很滿意的，對嗎？

2. Moreover, we will send you small mysterious gifts randomly along with your order.

此外，隨同包裹一起，我們還會給你隨機贈送神秘禮物。

★ 解析：

Moreover, we will..．可以視為習慣用法，表示“此外，我們會……”。句首的moreover可以視為插入語或是狀語，通常用逗號與主句隔開，表示“此外，而且”，相當于what's more、furthermore、besides、in addition等。句末的along with..．為固定用法，表示“和……一起”，相當于as well as...、together with。

★ 套用：

Moreover, we will send you free samples.

此外，我們會給你贈送免費樣品。

Moreover, we will give you a 15% discount for your trial order.

此外，我們會給你們的試購訂單提供15%的折扣。

Moreover, we will try the best we can to improve the quality of our products.

此外，我們會盡全力改進我們的產品質量。

句式集錦

1. Please accept my heartfelt thankfulness to you for your guidance to my work.為您對我工作上的指導，請允許我表達我最真誠的感謝。

2. Thank you very much for your inquiry．非常感謝您的咨詢。

3. You'll be seeking out potential customers．你要去尋找開發潛在的客戶群。

4. Mary received a business letter from our important customer.瑪麗收到一封來自我們重要客戶的商業信函。

5. Thousands of people have written to ask for a free sample.現已有數千人給我們來信索要免費樣品。

6. Have you sent the contract to our client？你把合約發給我們的客戶了嗎？

7. Your job is to take sales orders from customers.你的工作是從客戶那邊取得銷售訂單。

8. You should contact our foreign customers at once.你應該立刻與我們的外國客戶取得聯系。

9. I must get information about the customers in a month's time.我必須在一個月內得到客戶們的相關資料。

10. A customer enquired about the price of our new products.有位客戶來詢問我們的新產品價格。