B：Of course.You need to sort out all the files，put them in an archive，make and answer calls，and receive and send faxes，etc.B：當然。你需要整理所有文件，把它們歸檔，接打電話，收發傳真，等等。
A：Receive and send faxes？I am afraid I have problems with that.I haven't used a fax machine before.Could you teach me how to use the fax machine？A：收發傳真？這對我來說，恐怕有困難。我之前沒有使用過傳真機，能麻煩你教教我如何使用傳真機嗎？
B：Sure，I would like to.This way，please.I will show you.B：當然，我非常樂意。請這邊來，我給你演示一下。A：Thank you.That's very kind of you.A：謝謝你，你真是太好了。B：First，when you want to send a fax，fill out a cover sheet including the person you are sending the fax to，his fax and phone numbers，your name，your fax and phone numbers，a message to the person receiving the fax，the date and the number of pages you are sending，which includes the cover sheet.If you are sending three pages and a cover sheet，list four total pages.B：首先，當你想要發送傳真時，先填寫一張封面，包括傳真接收人的姓名，他的傳真號碼和電話號碼，你的姓名，你的傳真和電話號碼，給傳真接收人寫的簡短信息，發送傳真的日期和頁數，頁數要包括封面。例如，你發送三頁的文件和封面，則頁數寫四。
A：Yes，I see.Then what should I do？A：好的，我明白了。然后，我該做什么呢？B：Put the pages into the fax machine with the cover sheet facing you.Dial the fax number of the machine you are sending the documents to—be sure you use his fax number，not his phone number.B：把文件放到傳真機的輸入盤中，封面正面朝你。撥下要發送到的目標傳真機的號碼——確定你使用的是接收人的傳真號碼，而不是他的電話號碼。
A：OK，I have kept that in mind.Is dialing a fax machine the same as dialing a telephone？A：嗯，我記住這一點了。傳真機撥號和電話撥號一樣嗎？
B：Yes.Fax machines resemble telephones and are easy to use.After that you can press the send button and the machine will send the documents to the person you have dialed.Wait until all the pages have gone through and you receive confirmation.You can then call the recipient to make sure he not only has received the documents but that they are legible.B：是的。傳真機與電話類似，所以容易操作使用。然后，你就可以按下發送按鈕，傳真機會將文件傳送到你撥叫的傳真機使用者那里。等到文件的每一頁都通過傳真機，并且你收到了確認發送的消息，你可以打電話給接收者，不僅要向他確認是否已收到文件，還要確認文件是否看得清楚。
A：Is that all？A：這就完成了嗎？B：Almost，but there is the last step，which is to make notes of the fax you have sent.You just need to fill in the logbook of our office hanging there.You see？B：差不多了，但還有最后一步，就是記錄你所發送的傳真。你只需要記在掛在那邊的辦公室日志中就行了，看到了嗎？
A：Yes，thank you very much.A：嗯，看到了，非常感謝你。B：You are welcome.B：不用客氣。
1.be crazy about 是口語中的常用詞組，指某人對某人某物或某事著迷或狂熱。例如：Lucy is crazy about Latin dance.露西對拉丁舞著迷。
2.雖然英語中沒有量詞這一詞類，但是英語中的有些名詞卻可以起到漢語中量詞的作用。對話中出現的a sheet of paper(一張紙)就是一例。類似表達在英語中還有很多，例如a cup of tea(一杯水)，a packet of cigarettes(一盒香煙)，a loaf of bread(一條面包)，a wisp of smoke(一縷煙)，a pack of wolves(一群狼)，a batch of dogs(一群狗)，a glimmer of hope(一線希望)，a burst of laughter(一陣笑聲)，a train of thoughts(一連串的想法)，等等。
3.mail a letter 指寄信。mail作動詞，可以是mail sb sth 或 mail sth to sb，例如：I mailed my mother a sweater/I mailed a sweater to my mother.我給我媽媽寄了一件毛衣。mail 作名詞，指信件或郵政系統，等同于英國英語中的post.例如：a mail train 郵政列車。
4.sort out 指進行分類整理，例如：It takes a long time for her to sort all the files out.她花了很長時間才將所有的文件都整理出來。
5.keep sth in mind 意思是記住某事，反義詞組是get sth off mind 忘記某事。
6.Is that all？其肯定形式that is all 常用在陳述最后，表示所有的話已講完。
商務名言警句（一）
Necessity never makes a good bargain.(Benjamin Franklin，American president)
急需難買便宜貨。（美國總統，富蘭克林）
There can be no economy where there is no efficiency.(Disraeli，British statesman)
沒有效率就沒有經濟。（英國政治家，狄斯雷利）
Business？That's very simple—it's other people's money.(Alexander Dumas，French novelist)
做生意嗎？那太簡單了——叫別人掏錢包。（法國小說家，小仲馬）
There is no resting place for an enterprise in a competitive economy.(Alfred Sloan.American businessman)
在競爭的經濟中，沒有企業休息的地方。（美國實業家，斯?。?
Advertising may be described as the science of arresting human intelligence long enough to get money from it.(Leacock Stephen，Canadian economist)
廣告可被視為一種長久蒙蔽人類智慧以期從中賺錢的技巧。（加拿大經濟學家，斯蒂芬）
All progress is based upon a universal innate desire on the part of every organism to live beyond its income.(Samuel Butler，British writer)
世人莫不懷著一種與生俱來的欲望，要把支出超過收入，此乃一切進步的動力。（英國作家，勃特勒）
Inappropriate Language
A group of nuns were traveling in a car when it had a flat tire.They got out and attempted to change it，but being rather unworldly，they had no idea how to go about it.Fortunately，a truck came along and the driver offered to change it for them.They gratefully accepted.
As the trucker jacked up the car，it slipped from the jack.'Son-of-a-bitch！'he screamed.'Sir，that is inappropriate language，'the eldest nun said.'We understand you're upset，but must you use such language？''My apologies，Sister，'he replied，and tried again.It slipped again and nearly smashed his fingers.'Son-of-a-bitch！'he screamed.'Please，sir，we would ask you again not to use such language，'the nun scolded.'If changing our tire is causing you to do so，perhaps it would be best if you didn't help us.''I'm sorry，Sister，but I get so upset that it just comes out，'the trucker replied.'Well，'said the nun，'say something else when you get upset.Say something like'dear Lord，help me.''Once more，the trucker attempted to jack up the car and again it slipped.He began to blurt out'Son……'but quickly caught himself and said，'Dear Lord，help me.'At that，the car miraculously rose into the air all by itself.
Staring in amazement，the nuns exclaimed，'Son-of-a-bitch！'
Business Letter 商業信函
letterhead 信頭
salutation 稱呼
signature 簽名
post 附筆
attachment 附件
catalogue 目錄
on the spot 當場，在現場
opening sentence 開頭語
closing sentence 結束語
Serial number/Reference number 編號，序列號
name and title of person addressed 收件人姓名和頭銜
request for information 要求提供信息
to response to request 回復請求
I am writing to inquire about……我寫信詢問……I am writing in reference to……我寫的這封信與……有關。I read/heard……and would like to know……我看到/聽到……并想知道……