Chapter 3. Administering Microsoft Dynamics CRM 2011
After successful installation of Dynamics CRM 2011 Server, we looked at recipes in the previous chapter for backing up and restoring Dynamics CRM 2011 Server components. In this chapter, we will delve into recipes for configuring the Dynamics CRM 2011 system to make it ready for customization work. As part of administration, we will find out how Dynamics CRM 2011 deployment can be secured with SSL and then how to configure AD FS-based authentication, and finally how to deploy Internet-facing Dynamics CRM 2011. In addition, we will delve into recipes for configuring system-wide settings. These recipes will have system-wide impact; hence, before implementing any of these recipes, careful thought should be put into assessing the impact on Dynamics CRM 2011 Server.
The chapter will include the following recipes:
Securing Dynamics CRM 2011 deployment with SSL/HTTPS
Configuring Claims-based authentication (AD FS) for Microsoft Dynamics CRM 2011
Configuring Internet-facing Deployment (IFD)
Creating a new deployment administrator
Creating a new system administrator
Creating a new business unit
Configuring a security role
Creating a custom administrator security role
Creating a field-level security profile
Adding a new user account in the Dynamics CRM 2011 system
Adding multiple users in the Dynamics CRM 2011 system
Creating a new team in the Dynamics CRM 2011 system