Unit 03　您好，我要訂房。

1分鐘場景詞

make a reservation 預訂

room [ru?m] 房間

available [??ve?l?bl] 可獲得的

free [fri?] 空的

hotel [h???tel] 酒店

book [b?k] 預訂

Monday [?m?nde?] 周一

double room 雙人房

next week 下周

rate [re?t] 價格

special offer 特價優惠

kind [ka?nd] 種類

twin bed 單人床

non-smoking [?n?n ?sm??k??] 禁煙的

check in 入住

check out 退房

October [?k?t??b?(r)] 10月

change [t?e?nd?] 改變

single room 單人間

date [de?t] 日期

Tuesday [?tju?zde?] 周二

cancel [?k?nsl] 取消

ocean view 海景

Room Reservations 客房預訂部

tonight [t??na?t] 今晚

stay [ste?] 暫住

fully [?f?li] 全部地

hold [h??ld] 保留

tomorrow [t??m?r??] 明天

2分鐘場景句

表達預訂意愿

1. Do you have any rooms available? 還有空房間嗎？

2. Are there any free rooms in your hotel? 你們酒店還有空余房間嗎？

3. I’d like to book a double room for Monday next week. 我想要訂一間下周一的雙人房。

咨詢酒店消費

4. What are your rates? 請問房價是多少？

5. How much is it for a double room? 雙人房的價格是多少？

6. Do you have a special offer? 請問有優惠嗎？

確定房間類型

7. What kind of room would you like? 您想要什么樣的房間？

8. A double room with twin beds, please. 我要一個帶兩張單人床的雙人房間。

9. I’d like a non-smoking room. 我要不吸煙的房間。

入住時間

10. When will you check in and check out? 您什么時候入住和退房？

11. For which days please? 是哪幾天？

12. I would like to make a reservation from October 1st to October 7th. 我想預訂10月1號到7號的房間。

更改、取消預訂

13. May I change my reservation for a single room? 我能改變預訂的單間嗎？

14. May I change the date to Tuesday? 我能把預訂日期改為周二嗎？

15. I’m sorry, but I want to cancel my reservation. 對不起，我想取消我預訂的房間。

2分鐘實景對話

Good afternoon. I would like a room with an ocean view. 下午好。我想訂一間能看到海景的房間。

A: Room Reservations. Good afternoon. 客房預訂部。下午好。

B: Good afternoon. I would like a room with an ocean view. 下午好。我想訂一間能看到海景的房間。

A: I’m sorry. Those rooms are all taken. 抱歉。能看到海景的房間都訂完了。

Do you have a single room available tonight? 今晚還有單人間嗎？

A: Do you have a single room available tonight? 今晚還有單人間嗎？

B: Yes, we do. How long will you be staying? 有。您打算住多久？

I would need a double room from the 12th to the 15th. 我需要一個雙人房間，12號到15號的。

A: I would need a double room from the 12th to the 15th. 我需要一個雙人房間，12號到15號的。

B: I’m sorry. We’re fully booked for those dates. 對不起。那幾天我們客滿了。

Can you hold it for me? 你能不能為我保留這個房間？

A: We have one single room available for tomorrow. 明天我們有一個單人間可以住。

B: Can you hold it for me? 你能不能為我保留這個房間？

May I change my reservation for a single room? 我能改變預訂的單間嗎？

A: May I change my reservation for a single room? 我能改變預訂的單間嗎？

B: What seems to be the problem? 有什么問題嗎？