拒絕　Rejections

拒絕意見　Suggestion Rejection

當我們拒絕別人提出的意見時，最好先感謝對方提出意見，然后再解釋為什么這一意見沒有被接受。

常用句型　Useful Sentences

Thanks for the suggestion謝謝（別人的）意見

1.Thank you for your great suggestions on……謝謝你就……所提出的這些好意見。

2.Thank you for your suggestion that we……謝謝你關于我們……的意見。

3.Thank you for suggesting that we……感謝你提議我們……

4.I really like your suggestion about……我非常喜歡你關于……的提議。

Rejecting the suggestion拒絕（別人的）意見

1.I am sorry to inform you that……我非常遺憾地通知你……

2.Unfortunately we are not able to……很遺憾，我們不能……

3.While we agree that using one office supplier cuts down the number ofinvoices handled by the accounting department, management feels at this time that we must continue with three suppliers to satisfy our needs.你建議公司使用單一的辦公室用品供應商以減少財務部需要處理的票據。我們雖然同意這一意見，但管理層認為，目前我們必需繼續使用三個供應商，這樣才能滿足我們的需要。

4.I have given a lot of thought to your ideas but……對于你的意見我思考了很久，但是……

5.While your suggestion has some merits I am afraid that they areoutweighed by their disadvantages.盡管你的意見有一些可取之處，但是我很抱歉地說，它的弊端遠遠多于優點。

6.There are some good points to your suggestion but, on balance, I feelthat this is not the right time.你的建議里的確有一些好點子，但總的來說，我認為我們目前還不能采用。

經典范文　Model

Subject：Additional secretary

Dear Tracy，

I reviewed your suggestion that we hire an additional secretary and agree that at times our present staff seems overwhelmed by the work load. Unfortunately, the company is unwilling to consider new staff at this time.I have kept a copy of your letter and will talk to them again in six months or so.

I appreciate your initiative. The data you presented were impressive.Let's see what happens in six months.

Thanks again，

Cindy Cie

主題：增加秘書

親愛的翠西：

我認真考慮了你提出的再雇傭一位秘書的建議，同時，我也意識到，目前我們現有的員工好像都在超負荷工作，但是很遺憾，公司目前暫不考慮雇傭新的員工。我已經備份了你的郵件，并會在大約6個月之后和他們再次商議此事。

非常感謝你的倡議。你所出具的數據非常有說服力。讓我們在這6個月內靜觀其變吧。

再次表示感謝。

辛迪·蔡

拒絕授信申請（企業對企業）　Credit Application Rejection（Business to Business）

拒絕授信時應該盡量做到有禮貌，還要說明授信申請被拒絕的原因，并且表明，如果情況有所變化，這個問題是可以重新考慮的。

常用句型　Useful Sentences

1.Thank you for contacting Shanghai Corporation about your credit needs.非常感謝您就貴公司的授信請求一事與上海公司聯系。

2.With reference to your recent credit application we have carefully reviewedyour application but have declined it for the following reasons：鑒于您最近的授信請求，我們仔細地審核了貴公司的申請，但由于以下原因，我們沒有批準貴公司的申請：

3.Unfortunately, after careful review of your application, we must declineyour credit request at this time.很遺憾，在仔細審查了貴公司的申請之后，這次我們必需拒絕貴公司的授信申請。

4.After carefully reviewing your credit application, we have concluded thatwe cannot extend you credit at this time.在仔細審查了貴公司的授信申請之后，我們已經做出了決定，即現在不能增加貴公司的信用額度。

5.Unfortunately, you do not meet our current criteria for credit approval.很遺憾，貴公司沒有達到我公司現行的批準授信的標準。

6.In any case, we invite you to reapply if your circumstances change.不管怎樣，如果貴公司的情況發生了變化，我們會請您重新申請的。

7.If you feel that you have information that will make a difference to yourcredit application then please contact us.如果您有哪些信息可能改變您的授信申請結果，請聯系我。

8.Please feel free to resubmit your credit application when you feel moresecure about your credit record.什么時候您對貴公司的信用記錄更有信心了，請隨時重新提交授信申請。

9.However, we would gladly reconsider your request if you could provide uswith further bank references.當然，如果您能給我們提供進一步的銀行征信，我們會很高興地重新考慮您的申請。

10.For the time being, we will gladly accept your cash, checks or creditcards and, as always, we appreciate your business.目前，我們很樂意接受貴公司以現金、支票或信用卡等方式的付款，并一如既往地感謝您的惠顧。

經典范文　Model

Subject：Re：Credit application

Dear Sir，

Thank you for applying to Shanghai Corporation about your credit needs. While it appears that your business holds good financial promise, we are unable to approve your line of credit due to your troubled credit history.Please feel free to resubmit your credit application when you feel more secure about your credit record.For the time being, we will gladly accept your cash, checks or credit cards and, as always, we appreciate your business.

Regards，

Jane Fu

Credit Controller

主題：回復授信申請

敬啟者：

非常感謝您向上海公司申請授信。盡管貴公司目前看上去具有良好的財務保證，但是，鑒于貴公司糟糕的信用記錄，我們還是不能準予貴公司的信用額度。在您對貴公司的信用記錄更有把握的時候，可以隨時重新提交授信申請。目前，我們很樂意接受貴公司以現金、支票或信用卡等方式的付款，且一如既往地感謝您的惠顧。

此致

敬禮！

簡·付

信用管理員

拒絕授信申請（企業對消費者）　Credit Application Rejection（Business to Consumer）

盡管你要拒絕一個消費者的授信申請，你還是要與其做生意，因此，禮貌至關重要。

常用句型　Useful Sentences

1.Thank you for requesting a credit account at Xinning Toys.謝謝您申請在新寧玩具公司開立信用賬戶。

2.After careful consideration we regret to say that we are unable to provideyou with a credit account at this time because of your poor credit history.經過認真考慮之后，我們很遺憾地通知您，由于您的不良信用記錄，我們目前不能為您開立信用賬戶。

3.Unfortunately, you do not have a long enough business history for us toextend you credit at this time.很遺憾，您與我們的交易歷史還不夠長，因此，目前我們不能給您增加信用額度。

4.We are really sorry to say that we cannot grant you credit terms at thistime.我們非常遺憾地通知您，我們目前不能授予您賒購條件。

5.We have reviewed your credit application but are sorry to say that yourrequest has been denied.我們已經收到了您的授信申請，但是，我們非常遺憾地通知您，您的申請被拒絕了。

6.If you would like to reapply in 6 months time we will be happy to reviewyour application.如果您愿意在6個月之后重新申請，我們將很高興地重新考慮您的申請。

7.Your application may be resubmitted in 6 months time.您可以在6個月之后重新提交授信申請。

8.If you would like to discuss this matter further then you may call me on 010-6774 8585.如果您希望進一步探討這件事情，就請您給我打電話，號碼是010-6774 8585。

9.If you disagree with our decision you may call me at 010-6774 8585.如果您不同意我們的決定，您可以給我打電話，號碼是010-6774 8585。

10.If you have further information that may change our decision pleasecontact me.如果您還有可能改變我們決定的其他資訊，請聯系我。

經典范文　Model

Subject：Re：Credit account

Dear Miss Fang，

Thank you for requesting a credit account at Xinning Toys. After careful consideration we regret to say that we are unable to provide you with a credit account at this time because of your poor credit history.If you would like to reapply in 6 months time we will be happy to review your application.

Please call me（010-5665-3321）if you have any questions.

Kindest regards，

Emily Fu

主題：回復：信用賬戶

親愛的方小姐：

謝謝您申請在新寧玩具公司申請開立信用賬戶。經過認真考慮之后，我們很遺憾地通知您，由于您的不良信用記錄，目前我們不能為您開立信用賬戶。如果您愿意在6個月之后重新申請的話，我們將會很高興地重新考慮您的申請。

如果您還有什么問題，請給我打電話（010-5665-3321）。

此致

敬禮！

艾米麗·付

拒絕建議　Proposal Rejection

建議就是建議，是建設性的而非決定性的東西。

常用句型　Useful Sentences

1.The board of directors has considered your advertising proposal.董事會已經考慮了你的廣告計劃。

2.They felt that although there was much merit in your proposal yet, onbalance, they agreed that there were too many demerits to be able to proceed with it.他們認為，盡管你的計劃有許多優點，但總的來說，里面還是有太多的缺點，因此，我們不能實施它。

3.Unfortunately, your proposal was not considered attractive enough to usto warrant proceeding any further with it.很遺憾，我們認為你的計劃沒有足夠的吸引力，所以我們不能保證對它的進一步實施。

4.We regret to say that your proposal was not accepted by the board ofdirectors.我們很遺憾地通知你，你的計劃沒有被董事會采納。

5.Regretfully, your proposal fell far short of what we are looking for.很遺憾，你的計劃與我們所希望的差得太遠了。

6.We thoroughly examined your proposal but felt that it was not what wewere hoping for.我們非常仔細地研究了你的計劃，但是，我們覺得這不是我們所期待的。

7.We all felt that your proposal did not offer enough financial incentives for usto proceed with it.我們都認為你的計劃沒有為我們提供足夠的經濟方面的動力，因此我們不能實施。

8.Thank you for submitting your proposal but we feel that this is not the righttime to go ahead with it.謝謝你提交的計劃，但是，我們認為現在不是實施它的時候。

9.An amended proposal may be resubmitted.修改后的計劃書可以重新提交。

10.We would like to take this opportunity to thank you for submitting yourproposal and if you were to substantially alter it we may reconsider it in the future.我們想借此機會感謝你提交給我們計劃書。如果你愿意做大幅度的修改，我們將來可能會重新考慮。

經典范文　Model

Subject：Advertising proposal

Dear Mr. Wu，

The board of directors has considered your advertising proposal. They felt that although there was much merit in your proposal yet, on balance, they agreed that there were too many demerits to be able to proceed with it.

We would like to take this opportunity to thank you for submitting your proposal and if you were to substantially alter it we may reconsider it in the future.

Best regards，

Ken Ham

主題：廣告策劃

親愛的吳先生：

董事會已經考慮了你的廣告計劃。他們認為，盡管你的計劃有許多優點，但總的來說，里面還是有太多的缺點，因此，我們不能實施它。

我們想借此機會感謝你提交給我們計劃書。如果你愿意做大幅度的修改，我們將來可能會重新考慮。

此致

敬禮！

肯·漢姆

拒絕購買辦公設施　Buying Office Facilities Rejection

大家總是想要最先進的辦公設備以及最新型的高科技產品，但是公司鑒于自己的財務狀況不可能總是允許這種要求。

常用句型　Useful Sentences

1.Thank you for your request for a new photocopier.謝謝你提出的購置新復印機的請求。

2.I have looked into this matter and agree with you that our present one is nolonger economically viable.我已經研究過這個問題了，而且，我同意你的意見，我們現在的這臺……從經濟效益的角度考慮不劃算。

3.However, we have not budgeted for a new photocopier during thisfiscal year so I am afraid that you will have to make do with the present photocopier until such time as finances permit us to buy a new one.但是，在這個財政年度我們沒有添置新復印機的預算，因此，我很抱歉，在財務狀況允許我們購買新復印機之前，你們還得湊合著用現在這臺。

4.Unfortunately, due to present financial restrictions, I cannot sanction thepurchase of a……at present.不幸的是，由于目前財務狀況的限制，我們暫時不能批準采購……

5.Regretfully, we are not able to replace the……for the foreseeable future.很遺憾，在可預見的將來，我們不能更換……

6.We are not able to buy the……during the present financial year.在本財政年度，我們無力購買……

7.Please resubmit your request during the next fiscal year.請在下個財政年度里重新提出申請。

8.Can you manage with the present one until circumstances change?在情況好轉之前，你能先湊合著使用現有這臺嗎？

9.I hope that you can understand our decision not to replace it at present.我們目前還不能替換它，我希望你能理解這個決定。

10.Thank you again for your suggestion and I am sorry that we cannot replaceit at present.再次感謝你的建議。我很抱歉，我們目前不能替換它。

經典范文　Model

Subject：Re：New photocopier

Dear Mr. Tang，

Thank you for your request for a new photocopier. I have looked into this matter and agree with you that our present one is no longer economically viable.However, we have not budgeted for a new photocopier during this fiscal year so I am afraid that you will have to make do with the present photocopier until such time as finances permit us to buy a new one.

Thank you again for your suggestion and I am sorry that we cannot replace it at present.

Yours sincerely，

John Wu

主題：回復：新的復印機

親愛的唐先生：

謝謝你有關購買新復印機的申請。我已經研究過這個問題了，而且同意你的意見，我們現在的這臺復印機從經濟效益的角度考慮的確不劃算。但是，在當前財政年度我們沒有添置新復印機的預算，因此，我很抱歉，在財務狀況允許我們購買新復印機之前，你們還得湊合著用現在這臺。

再次感謝你的建議。我很抱歉，我們目前不能替換它。

約翰·吳謹啟

拒絕延長截止日期　Deadline Extension Rejection

截止日期就是應該嚴格遵守的最后期限，因為許多其他事情都要依賴于截止日期而行止。

常用句型　Useful Sentences

1.I received your email of October 9 and, after careful consideration, I havedecided not to grant your request to extend the November 13 deadline to November 30.我已經收到你于10月9日發出的郵件，經過認真考慮，我無法同意你將11月13日的最后期限延長至11月30日。

2.I am afraid that I cannot, under any circumstances, extend the deadline.

很抱歉，我在任何情況下都不能延長最后期限。

3.As you know, we have clients who have been waiting patiently for a longtime and so we insist that you honour the original contract and deadlines.如你所知，我們的客戶已經耐心等待了很長時間，因此，我們堅決要求你們執行原合同，遵守最后期限。

4.We understand the difficulties you are having but you previously agreed tothe deadline and we insist that you honour your agreement.我們理解你們遭遇的困境，但是，你們以前承諾過這個最后期限，我們還是強烈要求你們信守承諾。

5.Because of contractual agreements we are unable to agree to yourrequest for an extension to the deadline.基于合同，我們不能同意你們延長最后期限。

6.We are unwilling to release you from your contractual agreement and sowe insist you stick to the original deadline.我們不想免除你們履行合同的責任，因此，我們堅決要求你們遵守原定的最后期限。

7.We are not able to extend the deadline because of customer demand.由于客戶的需求，我們不能延長最后期限。

8.Under no circumstances are we prepared to allow you to extend thedeadline.無論在任何情況下，我們都不會同意你們延長最后期限。

9.I am sorry if this causes you problems but a delay at this stage causes useven greater problems.如果這給你們造成麻煩的話，我很抱歉，但是，現階段的任何延誤都會給我們造成更大的麻煩。

10.I hope you can understand our point of view.我希望你們能夠理解我們的立場。

經典范文　Model

Subject：Deadline extension

Dear Mr Wang，

I received your email of October 9 and, after careful consideration, I have decided not to grant your request to extend the November 13 deadline to November 30. As you know, we have clients who have been waiting patiently for a long time and so we insist that you honour the original contract and deadlines.I am sorry if this causes you problems but a delay at this stage causes us even greater problems.I hope you can understandour point of view.

Kindest regards，

Julia Pan

主題：延長最后期限

親愛的王先生：

我已經收到了你于10月9日發出的郵件，經過認真考慮，我覺得我們無法同意你將11月13日的最后期限延長至11月30日。如你所知，我們的客戶已經耐心等待了很長時間，因此，我們堅決要求你們執行原合同，遵守最后期限。如果這給你們造成麻煩的話，我很抱歉，但是，現階段的任何延誤都會給我們造成更大的麻煩。我希望你們能夠理解我們的立場。

此致

敬禮！

朱莉婭·潘

拒絕投標　Bid Rejection

允許多個投標人競標主要是為了可以從中選擇一個最佳方案。這也意味著其他的投標都失敗了。

常用句型　Useful Sentences

1.Thank you for submitting your bid.謝謝你參與競標。

2.We have now examined all the bids received from the parties involved andregret to announce that yours was not the winning bid.我們目前已經審核

了所有參與競標方的投標。在此，我們很遺憾地宣布，貴公司沒有中標。

3.Unfortunately, your bid did not succeed.很遺憾，您沒有中標。

4.We regret to say that your bid fell far short of others.我們非常遺憾地通知您，貴公司的投標與其他公司相差甚遠。

5.We regret to announce that your bid was not successful.我們非常遺憾地宣布，貴公司沒有中標。

6.Regretfully, your bid was not successful.很遺憾，您沒有中標。

7.Although your bid was excellent in parts it did not make it to the final round.

盡管該公司的標書中有一些可取之處，但還是沒有能夠進入最后一輪的角逐。

8.We are sorry to say that your bid did not make it to the final round.我們非常遺憾地通知您，貴公司的投標沒有能夠入圍最后一輪的角逐。

9.We are sorry to announce that your bid did not make it to the finalselection.我們非常遺憾地宣布，貴公司的投標沒有能夠參加最終的評選。

10.We would like to thank you once again for being involved in our biddingprocess and we wish you every success in future bids.我們要再次感謝你參與投標，并且希望貴公司在以后的投標中取得成功。

經典范文　Model

Subject：Re：Webpage bid

Dear Mr. Chan，

Thank you for submitting your bid. We have now examined all the bids received from the parties involved and regret to announce that yours was not the winning bid.

We would like to thank you once again for being involved in our bidding process and we wish you every success in future bids.

Yours sincerely，

William Du

主題：回復網頁投標

親愛的成先生：

謝謝你參與競標。我們目前已經審核了所有參與競標方的投標。在此，我們很遺憾地宣布，貴公司沒有中標。

我們要再次感謝你參與投標，并且希望貴公司在以后的投標中取得成功。

威廉·杜謹啟

拒絕預算　Budget Rejection

預算通常會因為做得過大或者不切實際而被拒絕。但通常還是可以再次提交已降低或修訂了的預算。

常用句型　Useful Sentences

1.Thank you for submitting next year's preliminary budget.謝謝你提交下一年度的初步預算。

2.Unfortunately, your budget was considered too high and some items thatyou included in your budget were not considered necessary or essential.很遺憾，我們認為你的預算做得太大了，其中的有些項目，我們認為不是必要和必需的。

3.I have looked at your budget and cannot approve it at the moment.我已經看過你的預算了，但目前我無法批準。

4.A close examination of your preliminary budgets reveals overspending insome areas and consequently, it cannot be approved in its present format.在仔細審查過你的初步預算后，我發現存在一些超支情況，因此，目前這樣的預算安排是不能通過的。

5.As your budget stands we are unable to approve it without further changes.就你現在所做的預算而言，如不進一步修改，我們無法批準。

6.Regretfully your submitted budget does not meet our requirements and istherefore not approved.很遺憾，你提交的預算沒有達到我們的要求，因此，我們不能批準。

7.We regret to say that your budget does not meet our approval.我們非常遺憾地通知你，你的預算未達到我們的審批標準。

8.I think you need to change your budget because some of the estimatedfigures are too high.我認為你有必要修改一下你的預算，因為有些估計數字太高了。

9.Please resubmit a revised budget.請你修改后重新提交。

10.Please have another look at it and resubmit it by the middle of nextmonth.請你再審查一遍預算報告，然后于下月中旬之前重新提交。

經典范文　Model

Subject：Re：Budgets

Dear Ted，

Thank you for submitting next year's preliminary budget. Unfortunately, your budget was considered too high and some items that you included in your budget were not considered necessary or essential.Please have another look at it and resubmit it by the middle of next month.

Regards，

Li Meihua

主題：回復預算

親愛的泰德：

謝謝你提交下一年度的初步預算。很遺憾，你的預算做得太大了，里面的有些項目，我們認為不是必要和必需的。

請再審查一遍你的預算報告，然后于下月中旬之前重新提交。

此致

敬禮！

李美華