Situation 1：Speaking“At the Airport”
At the Airport
?Learn the new words and phrases：
flight number luggage arrival hall baggage claim area
Sample 1：On the Phone
David：Good morning, may I speak to Ms. Brown?
Katherine：This is Katherine Brown, who am I speaking to?
David：I'm David from ABC Garment Co.，Ltd. I am calling to confirm the date and flight number for Mr.Johnson.As I will pick him up at the airport.
Katherine：Well, please hold on for a second. Umm, his flight number is AK 508 on October 18th，he should be arriving at Beijing around 10 o'clock am on the 19th.
David：All right, I've noted that down. If there are any changes, please let me know.I will be available 24/7.
Katherine：Good, that's very thoughtful of you.
David：Thank you, good-bye.
Katherine：Bye.
Exercise：
Do you know how to talk about information regasding flights, railway, ferries, or buses?Imagine you are going to book a ticket for a flight, train or ferry for Mr. Johnson, and you need to make a call to inform him based on the following information.
Flight：
Leaving：10：10
Flight No.：SQ 801
Airline：Singapore Airlines
Terminal：T3
Destination：Singapore
Check-in Counter：E 26
Boarding Gate：E07
Train：
Train No.：G7032
From：Shanghai
To：Nanjing
Type：High Speed Train
Departure Time：06：00
Arrival Time：07：59
Travel Time：1h 59m
Distance：301km
Ferry：
Departing St. George Terminal（Staten Island）
Weekdays
am pm
8：45 6：45
Departing Whitehall Terminal（Manhattan）
Weekdays
am pm
9：30 7：20
?Compare and learn：
assistant assist flight fly
Sample 2：At the Airport
David：Excuse me, are you Mr. Johnson?Mr.Johnson：Yes, and you are?
David：Nice to meet you. I'm David from ABC Garment Co.，Ltd.And this is my assistant Yang.
Mr. Johnson：Nice to meet you.
David：How was your flight?
Mr. Johnson：Well, it was OK.No delay, but it was a really long flight.
David：You must be very tired. I guess you need to take a rest.We've already booked a room at the Hilton for you.
Mr. Johnson：Great, that's very kind of you.Thank you.
David：You're welcome.
Exercise：
It is very important to catch up with the latest flight information when you are going to pick someone up. Please translate the following flight information into Chinese（Figure2-1）.
Figure2-1
?Learn in the context
Flow Chart of International Arrival（Figure2-2）
Arrival Route
Figure2-2
Sample 3：Offering Help with the Luggage
David：Would you mind if I help you with your luggage?
Mr. Johnson：Thank you.But I can handle this by myself.It's not as heavy as it seems.
David：This way please.
David：Did you claim your entire luggage?
Mr. Johnson：I think I still have one piece missing.
David：Let's go over to the claim area and check again.
Mr. Johnson：OK.Oh, there it is, finally.
David：Let me help you with this one.
Mr. Johnson：Thank you, David.I really should have packed fewer things.
David：Never mind. It's ok.Please go this way.
Notes：
Picking up someone sometimes might not be easy if you are unclear of the airport layout. Please translate the following map（Figure2-3）into Chinese and try to explain it to your partner.
Figure2-3
Sample 4：Find the Person
David：Excuse me, are you Mr. Johnson?
Stranger：No, I'm not.
David：Sorry.
Making a call
David：Hello, is this Mr. Johnson?
Mr. Johnson：Yes.
David：I'm David. We are at the doorway of No.3 Parking Terminal outside the arrival hall.But I haven't found you yet.
Mr. Johnson：Oh, I'm still inside.Something has happened to my luggage.
David：Do you need my help?Or is there anything I can do?
Mr. Johnson：No, thank you.I'm about to go in.Just a minute.Please wait for me there.
David：Sure, take your time. And this is my number, by the way.If you can't find me, please call me.
Mr. Johnson：All right.Thank you.Bye.
Exercise：
Please match the steps in the picture using the following information（Figure2-4）.
Figure2-4
Inspection&Quarantine
Flight Arrivals
Leaving the Airport
Exit and Entry Frontier Inspection
Customs Inspection
Baggage Claim
Words and Expressions
airport 機場
arrival hall 抵達大廳
assistant 助理
baggage claim area 行李認領處
confirm 確認
delay 延期
entire 全部的
flight number 航班號
luggage 行李
terminal 末端；機場航站樓