PRACTICAL TIPS FOR THE CHANGE LEADER

? Tap into the desires for change that already exist in your organization.

? Create a sense of urgency, shared leadership, common vocabulary, and collective responsibility for success.

? Rely on mutual trust and community, drawing upon both your own and the followers’ power to achieve the needed change.

? Balance top-down advocacy for change with bottom-up ideas and feedback.

? Foster a culture of learning and sharing.

? Empathize with and assist those who may be harmed by the proposed change.

? Develop leadership throughout the organization.