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Effective Apology-有效的道歉 (英文原版)
最新章節： Be Connected
FromJetBluetoEliotSpitzer,JohnEdwardstoPeteRose,atsomepointeveryoneneedstoknowhowtomakeaneffectiveapology.Thisisasurvivalguideforallofuswhofindaneedtoapologizeinourbusinessorprofessionalwork,eitherforourselvesorforourorganizations.Itguidesthereaderthroughallaspectsofmakingeffectiveapologiesinallsituations.
