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About the Author

Rakesh Gupta is a graduate of SRM University, Chennai, with a degree in information technology. He previously worked at iGate Computer Systems Limited (now part of Capgemini). He is a three-time Salesforce MVP, evangelist, Salesforce trainer, blogger, and works as a Salesforce solution architect. He has been working on the Salesforce.com platform for over 6 years. He is from Katihar, Bihar, and lives in Alpharetta, USA. He is the co-author of Developing Applications with Salesforce Chatter and Salesforce.com Customization Handbook, both by Packt. He is the author of Learning Salesforce Visual Workflow and Mastering Salesforce CRM Administration, also by Packt. He is also a technical reviewer of Learning Force.com Application Development and Mastering Application Development with Force.com, Packt Publishing.

He's best known as an automation champion in the Salesforce ecosystem, as he has written over 110 articles on Visual Workflow and Process Builder to show how someone can use them to minimize code usage. He is one of the biggest Visual Workflow and Process Builder experts in the industry. He has trained more than 600 professionals around the globe and conducted corporate trainings. He currently holds nine certifications in Salesforce. He works on all the aspects of Salesforce and is an expert in data migration, process automation, configuration, customization, and integration. He is the leader of the Navi Mumbai and Nashik Salesforce developer user groups in India. He is also the initiator of the Mumbai Salesforce user group, and the initiator of the biweekly online webinar Automation Hour (automationhour.com). He is very passionate about Force.com and shares information through various channels, including the Salesforce Success Community and his blog at https://automationchampion.com/.

You can follow him on Twitter at @rakeshistom and @automationchamp.

First and foremost, I would like to thank my parents, Kedar Nath Gupta and Madhuri Gupta, and my sister, Sarika Gupta, for having patience with me for taking yet another challenge, which decreases the amount of time I can spend with them. They have been my inspiration and motivation for continuing to improve my knowledge and move my career forward. I would like to thank Packt Publishing for giving me this opportunity to share my knowledge via this book. I would also like to thank my friend Meenakshi Kalra for helping me while I was writing this book. A special thanks to all my well-wishers and friends. I would like to especially thank Jeff May (Salesforce MVP) and Chris Edwards (Salesforce MVP); without you, this book would never find its way to the Web. At the end, I’m grateful to every member of Salesforce Ohana--hope you will find this book useful!
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