First of all, I am grateful to Almighty God for enabling me to complete this book. After living and breathing with Salesforce technologies for more than a decade, it's a miracle and my happiest moment to write my second book on Salesforce. I would like to thank the creator of Salesforce for the invention of such a great technology. Thanks to the Salesforce MVP family and the entire Salesforce team for building a great Salesforce community around the world #ohana. I wish to express my sincere gratitude to my reviewers, Chamil Madusanka and Tom Blamire, for completing the review and feedback of this book. I would also like to thank the whole Salesforce Singapore User Group family; my co-leaders; my buddies Vladimir Vujatovic, Chrisila Low, and Raphael Fraga for the dedication to the community; and many Salesforce User Group leaders around the world--I can't name each of you. Another big thanks to the team at Packt for their guidance and support which made this book happen. I would also like to thank my employer, church, family, and friends. Thanks to Ps Jacub Suria and Ps Yenny Sari, Minister of the Indonesian Family Church, Singapore, for the down-to-earth kindness and passion in giving all of us sermons and tasty food! Lastly, huge thanks and love to my wife, Novida Lunardi, for being a part of my life--her understanding, continued support, and encouragement helped me get this book completed.