- Oracle CX Cloud Suite
- Kresimir Juric
- 75字
- 2021-06-24 15:33:15
Preface
With this book, we aim to familiarize the reader with all aspects of the Oracle customer experience (CX) and explain how to utilize these aspects to create the best customer experience possible.
This book will also teach the reader about the basics of business analysis, solution architecture, project management, and strategic thinking.
Finally, this book will use examples that combine everything that's learned in this book in the form of a use case scenario.
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