Help desk app

The help desk app is another PowerApp that is commonly used by organizations to quickly add value since it captures service requests from a mobile device. This PowerApp is a great showcase regarding how you can store and modify data that's stored within a data collection, which we'll explore later in this book. It also uses connections that go back to the O365 user profile to draw data on the user who has logged in, such as their username and email address:

Now that we have looked at creating some basic apps, we should familiarize ourselves with the actual development environment so that we're ready to start creating powerful apps of our own.