- ServiceDesk Plus 8.x Essentials
- Ankush Agarwal
- 58字
- 2021-04-02 10:26:15
Who this book is for
This book is for all:
- IT Help Desk Managers looking forward to optimize and streamline IT Support Operations
- IT Help Desk Administrators responsible for managing service levels by efficiently managing requests and IT Support Staff
- IT Support Staff looking to use ServiceDesk Plus features while gaining a better understanding of the ITIL framework
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