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Building Enterprise Ready Telephony Systems with sipXecs 4.0
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Index
Thisbookwaswrittentobeastepbystepapproachtobuildingacommunicationssystemforanyorganization.Carewastakentoclearlyillustratewithdiagramsandscreenshotsallofthestepsandconceptsalongtheway.Thisbookiswrittenfornetworkengineerswhohavebeenaskedtodeployandmaintaincommunicationssystemsfortheirorganizations.
目錄(85章)
倒序
- Coverpage
- Copyright Information
- Credits
- About the Author
- About the Reviewer
- Preface
- What this book covers
- What you need for this book
- Who this book is for
- Conventions
- Reader feedback
- Customer support
- Chapter 1. Introduction to Telephony Concepts and sipXecs
- Traditional phone system concepts
- sipX Enterprise Communications System overview
- sipXecs features
- Summary
- Chapter 2. System Planning and Equipment Selection
- System planning
- Equipment selection
- Plan the installation
- Summary
- Chapter 3. Installing sipXecs
- Complete cabling requirements
- Complete network requirements
- Installing sipXecs
- High availability installation
- Verify DNS and DHCP operation
- Summary
- Chapter 4. Configuring Users
- Creating users
- Phantom users
- Summary
- Chapter 5. Configuring Phones in sipXecs
- Types of phones
- Phone groups
- Phone firmware
- Advanced phone configuration
- Summary
- Chapter 6. Connecting to the World with sipXecs
- Adding gateways
- Dial Plans
- Session Border Controllers
- Summary
- Chapter 7. Configuring sipXecs Server Features
- Auto Attendant
- Auto Attendant example
- Intercom
- Paging Groups
- Hunt Groups
- Call Park Orbits
- Music on Hold
- Phonebooks
- Summary
- Chapter 8. Using sipXecs—The User Perspective
- The Telephone User Interface (TUI)
- Using the sipXecs voicemail service
- The user web portal
- User training
- Summary
- Chapter 9. Configuring Advanced sipXecs Features
- Conference service
- Utilizing DIDs
- Phantom users
- Connecting two sipXecs servers
- Summary
- Chapter 10. Utilizing the sipXecs ACD Service
- Enabling the ACD Service
- Configuring the ACD Service
- Agent Availability
- Monitoring the ACD Server
- ACD Reporting
- Summary
- Chapter 11. Maintenance and Security
- System backup and restore
- Monitoring system performance
- System alarms
- External monitoring of system availability
- System logs
- System snapshots
- System security
- Updating system software
- Summary
- Appendix A. Glossary
- Index 更新時間：2021-04-01 14:05:17
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